Visible, Verizon's prepaid brand, is now admitting there is a problem with their network that is capping the download speeds of some customers to 200 Mbps.
The problem has been observed and documented by customers and cellular enthusiasts for a while, but it hasn't affected everyone, and there was no known cause or obvious reason why some were affected and others were not. Visible customer service reps denied there was any intentional throttling.
Visible has now come out and confirmed there is an underlying network issue they were unaware of, that it will be fixed, and that the 200 Mbps speed cap some are experiencing is not intentional.
The problem, according to the Visible blog post addressing it, was an inadvertent holdover from the now-retired Party Pay Visible plans that did have a 200Mbps speed cap. Visible figured out why the cap was still affecting some customers on current plans and stated that the 200 Mbps cap would be removed for affected customers by March 1st, 2024.
For more information on Visible's plans, see Visible's website or check out our Review, which also has a $20 discount code.
Key Mobile Internet Related Considerations:
- Visible had a network issue that caused some customers to be limited to 200Mbps peak speeds.
- Visible has promised to fix the issue.
Visible Video Story:
For more information:
- Visible Blog Post on the problem
Related Content at the Mobile Internet Resource Center:
- Gear Center: Visible
- Guide: Top Cellular Data Plans for RVers & Cruisers – Verizon, AT&T, and T-Mobile
- Guide: Considerations for Selecting Cellular Data Plans
Related Updates:
Mobile Internet Resource Center (dba Two Steps Beyond LLC) is founded by Chris & Cherie of